Privacy Policy
Your privacy is important to us. This policy outlines how we collect, use, and protect your information.
House of Zewarat respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
When you use our website or place an order, we may collect:
- Your name, email address, phone number, and shipping address
- Payment information, processed securely through our payment partners (we do not store your card details)
- Order history and preferences
- Basic technical data such as browser type, IP address, and device information, collected automatically when you visit our site
2. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Communicate with you about your order, offers, or new collections
- Improve our website and product offerings
- Respond to customer service requests
3. Sharing Your Information
We do not sell your personal information. We may share necessary details with:
- Courier and logistics partners, to deliver your order
- Payment gateway providers, to process transactions
- Service providers who help us run the website, under confidentiality obligations
We do not share your information with third parties for their own marketing purposes.
4. Cookies
Our website uses cookies to improve your browsing experience, remember your preferences, and understand how visitors use our site. You can disable cookies through your browser settings, though some features may not work as intended.
5. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure.
6. Your Rights
You may request access to, correction of, or deletion of your personal data by writing to us at Info@houseofzewarat.com. You may also unsubscribe from marketing communications at any time using the link provided in our emails.
7. Data Retention
We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
8. Children's Privacy
Our website is not intended for children under 18. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
10. Contact Us
For any questions about this policy or how your data is handled, contact us at Info@houseofzewarat.com or 8094613789.